About Us
Since 2017, we have supported residents of Tower Hamlets with mental health support needs who want to find employment. Our dedicated team of specialists can support you with approaching employers, the application and interview process, as well as support you when you’re in employment.
Beyond providing employment support for Tower Hamlets residents our service also offers mental health awareness sessions for organisations, in-work advocacy, peer support, and more. We also help employers with filling vacancies they have and ensure they are supported throughout the recruitment process or for any queries or support needs.
Our employment support workers provide support and guidance for people wanting to move toward paid employment including support with CV’s, job applications, interview preparation and access to training, education and work experience. We work together with you to create an individual action plan to help them achieve their employment goals and provide support around additional needs to get on the road to paid employment.
You can find out more about IPS by visiting our “What is IPS?” section.
What We Offer?
- Individual one on one support with an Employment Specialist
- Support to secure job opportunities based on your preferences
- Support to build CV, cover letter and interview skills
- Contacting employers to broker opportunities and discuss reasonable adjustments
- Support with work related welfare benefits
For more information you can our service leaflets including in our Leaflet resource section
Tower Hamlets Tower Hamlets Individual Placement Support (IPS) Service FAQs
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Are there any requirements to access the Tower Hamlets service?You must want to find paid employment, be a resident of the borough of Tower Hamlets, be over the age of 18+ and have a diagnosis of serious mental illness/be accessing secondary mental health support.
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Is there a cost for using any of the services?The service is completely free.
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Where would I meet my employment support worker?You do not have to meet in person there is the possibility of meeting over the phone or online. If you want to meet in person, there are community locations across the borough with available meetings spaces.
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What does IPS Mean?IPS stands for Individual Placement Support. IPS is an employment support model based on evidence of what works to support individuals with mental health to find and retain employment.
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How can I be referred to the Tower Hamlets service?You can be referred by their clinician or you can self-refer through our website.
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Do I need to have worked before to engage with the service?No you do not need to have worked previously; we can support individuals with all backgrounds. The only thing we need is a desire to take steps towards employment.
Testimonials
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“They offered tremendous insight into employment support, rights and wellbeing in the workplace, clearly outlining an employer’s responsibility to protect their LGBTQ+ employees from discrimination, sharing case studies of people the Working Well Trust have supported. Their presentation sparked a lively and interesting discussion on the challenges and barriers LGBTQ+ people frequently face both within, and when trying to access, employment.”Paul, Forum Lead at Elop
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Thank you once again for all the support you’ve provided to both [Client] and the organisation. This has been a real learning journey for us, and your input has already helped us strengthen our practices moving forward!Senior manager, for a Client of the In Work Support Service
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“I really believe the best thing that our team did was refer to you! ”Community Engagement Practitioner, Barnet, Enfield and Haringey Mental Health NHS Trust
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“I would say that you have been very supportive to our clients and they could see the light at the end of the tunnel working with yourself, your skills and empathy has been great for our clients and they find it easy to connect with your service.”Mahmoud Jum’ah, Health & Wellbeing Practitioner For MIND
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“I think the service is a very good one. Having them in-house it makes it a lot easier for patients to meet with them and for us to support. It’s easier for the patients to trust and work with them which is a very good thing and the staff are fantastic, very personable and very good team players” –Team lead, for Early Intervention Service, BEH Trust
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“Your ES’s are both amazing and have made life so easy for us for supporting our client into work, really helpful, great to have this service integrated into our team”Social Worker, in South Locality, BEH Trust
Other Tower Hamlets based services
Tower Hamlets In Work Support
If your mental health is impacting your employment or you’re an employer wanting to do more to improve wellbeing in the workplace our Tower Hamlets
In-Work Service can support you.
Pathways to Employment
Our Pathways to Employment team offers practical support drawing on their lived experiences to support Tower Hamlets residents with their short & long-term employment goals
Upskill Standard
Employment Scheme
UpSkill services works with Tower Hamlets residents to create a plan that works towards them feeling more comfortable applying for roles and ultimately securing employment.
Business Support
Whether you are an established company director, sole-trader, or just thinking about how to launch your idea, we can provide our FREE and professional business advice and coaching to Tower Hamlets residents who feel they are facing mental health challenges.