About Us

Upskill works with people affected by mental health challenges to achieve their vocational goals. As a service, we support clients to find pathways to training and volunteering opportunities needed to develop skills essential for future employment and wellbeing. As a service, we recognise the importance of development personally and professionally, particularly during recovery.

We support clients to access volunteering, apprenticeships, work experience placements and find free accredited training opportunities. In some instances, we can provide partial funding for courses.

We also provide social support for Over 50s in the Tower Hamlets area working alongside Age Uk to provide workshops and other activities.

আমাদের লিফলেটের জন্য এখানে ক্লিক করুন

Halkan ku dhufo warqadeena somaliyeed

UpSkill Standard Employment Scheme FAQs

Where is the UpSkill service based?

The UpSkill service is based in Tower Hamlets. As a service however, we can support a limited number of clients based outside the borough.
Is there a cost for using any of the services? 

The service is completely free. 
Does accessing the service impact benefit entitlements?

Accessing the UpSkill service does not impact benefit entitlements.
Does it matter how long a client has been unemployed for?

We can support a client regardless of how long they have been unemployed.
Can the service support refugees and asylum seekers?

The service can support clients regardless of their status.

Service Leaflets

Reach A5 flyer Download

Reach Bengali A5 flyer.pdf Download

Reach A5 Somali flyer.pdf Download

Our impact

Find our more about the impact Working Well has had on clients and stakeholders.

Employers offered training to support people with mental health in the workplace… 0

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Testimonials

“They offered tremendous insight into employment support, rights and wellbeing in the workplace, clearly outlining an employer’s responsibility to protect their LGBTQ+ employees from discrimination, sharing case studies of people the Working Well Trust have supported. Their presentation sparked a lively and interesting discussion on the challenges and barriers LGBTQ+ people frequently face both within, and when trying to access, employment.”

Paul, Forum Lead at Elop
Thank you once again for all the support you’ve provided to both [Client] and the organisation. This has been a real learning journey for us, and your input has already helped us strengthen our practices moving forward!

Senior manager, for a Client of the In Work Support Service
“I really believe the best thing that our team did was refer to you! ”

Community Engagement Practitioner, Barnet, Enfield and Haringey Mental Health NHS Trust
This service is very good and it helped me get into a job I actually enjoy doing instead of little jobs that wont last and I actually really really enjoy this job. [The Employment Specialist] done such a great job!”

SF, A Thrive Client
“I would say that you have been very supportive to our clients and they could see the light at the end of the tunnel working with yourself, your skills and empathy has been great for our clients and they find it easy to connect with your service.”

Mahmoud Jum’ah, Health & Wellbeing Practitioner For MIND
“I think the service is a very good one. Having them in-house it makes it a lot easier for patients to meet with them and for us to support. It’s easier for the patients to trust and work with them which is a very good thing and the staff are fantastic, very personable and very good team players” –

Team lead, for Early Intervention Service, BEH Trust
“Your ES’s are both amazing and have made life so easy for us for supporting our client into work, really helpful, great to have this service integrated into our team”

Social Worker, in South Locality, BEH Trust
“Service users in therapy leave your sessions feeling more confident and often reminded of their skills and abilities that hadn’t been at the forefront of their minds. This empowering approach is so valuable (especially so when conversations are often focused on problems) and really helps with therapy when goals are around feeling more confident and returning to work/activity. Thanks very much.”

THPTS Clinician, THPTS Clinician
“I’m meeting all different types of people and learning something that I still enjoy even though it’s not in my interest and field but I’m learning other things. Access has been very positive for me based on my enquiries helping me find my part time jobs. I’m feeling confident in a positive way.”

Access Client, Access Client
“I was struggling with my mental health and learn something new. It has helped me in many ways – more confident to ask for help when it is needed, communicate with other peers and enjoying sewing. The staff are brilliant, very caring, helpful and encouraging. Each day is difficult to get out of the house and stressful for me but when I attend Sew and Support course it helps me to relax”

Sew & Support Client, Sew & Support Client