Job Description
Bethnal Green, Greater London (Hybrid)
£33,000 per year
We are recruiting a Communications Lead to join Working Well Trust. This is a 35-hour per week role, Monday to Friday, based at our Bethnal Green office with travel to other offices and boroughs when required. Hybrid working is available, with a minimum of three days on site per week. Occasional evening work may be required.
This role will lead and deliver Working Well Trust’s communications activity across digital, print and internal channels, ensuring that our content is engaging, accessible, timely and aligned with organisational aims, service requirements and brand standards. The postholder will also support contract mobilisation, stakeholder engagement and effective internal communication across the organisation.
We are looking for someone with strong communications, digital content, copywriting and design skills, who can bring creativity, structure and initiative to a growing mental health and employment charity. You will work closely with the CEO, Operations Director, HR Advisor, service teams, clients and external stakeholders to ensure our communications reflect our values, services and impact.
Experience of working in the voluntary sector, mental health, employment support, disability or neurodiversity would be beneficial, but above all, we are looking for someone who is committed to Working Well Trust’s aims and able to communicate our work clearly, sensitively and creatively.
To find out more please consult the Job Description below.
What we offer
- £33,000 per year
- 30 days annual leave plus public holidays, FTE
- Employer pension contribution of 6%
- Supportive environment within a growing, dedicated team
- Meaningful, rewarding work supporting people into employment
- Expenses paid for mandatory travel during work hours
- Flexible, paid Wellbeing Hour every fortnight, FTE
Responsibilities
- You will plan, write and schedule engaging content across Working Well Trust’s social media channels, including Facebook, LinkedIn, Instagram and TikTok, ensuring posts are timely, accessible and aligned with our organisational aims and, where appropriate, the funding requirements of individual services.
- You will update and maintain the Working Well Trust website using WordPress, ensuring content is accurate, current and accessible. You will also liaise with our website developer to resolve faults and support structural changes when required.
- You will create marketing and promotional materials in line with Working Well Trust brand guidelines, including leaflets, flyers, posters, banners, presentations, infographics and impact statements. You will work with teams and clients to develop content that promotes our services, supports referrals and reflects the communities we work with.
- You will lead on co-production activities and events where appropriate, supporting clients and teams to contribute meaningfully to communications and promotional materials.
- You will support staff with case studies and service stories, providing guidance on content, editing and refining material so that it is suitable for Working Well Trust communications.
- You will create a monthly internal newsletter for staff and support the development of an external newsletter, with the purpose and target audience to be agreed.
- You will maintain communications schedules and distribution lists to support targeted communication with staff, clients, employers, funders, referral partners and other stakeholders.
- You will work alongside the CEO and Operations Director to draft and implement communications plans to support the mobilisation of new services, including liaising with contract leads and funders where appropriate.
- You will also support events, internal meetings, audits, reporting and general communications activity as required.
Experience
We are looking for someone who brings:
- Proficient skills and experience in using social media for organisational and event promotion, including platforms such as Facebook, LinkedIn, Instagram and TikTok.
- Experience of using social media scheduling tools such as Hootsuite or Buffer, including paid-for posts.
- Experience of using analytics and insight tools to improve reach and engagement across digital platforms.
- Experience of using WordPress or a similar content management system to create, edit and maintain webpages.
- Proficient graphic design skills and experience using Canva or similar design platforms.
- Excellent written communication skills, including copywriting, creative storytelling and strong attention to detail.
- The ability to present information clearly, engagingly and accessibly for different audiences.
- Good interpersonal skills and the ability to build positive working relationships with staff, clients, external partners and supporters.
- Strong organisation skills, with the ability to plan, prioritise and manage conflicting demands and deadlines.
- Confidence working independently and collaboratively within a small team.
- Competence in Microsoft 365 tools, including SharePoint, Word and Excel.
- Commitment to Working Well Trust’s aims and objectives.
Beneficial, but not essential:
- Experience of working in the voluntary sector.
- Knowledge of mental health, neurodiversity, disability or safeguarding awareness.
- Experience of producing online content in a range of formats, including video and multimedia storytelling.
- Experience of designing and updating marketing materials.
- Experience of collaborative working with service clients, including co-production.
Above all, we are looking for an inspiring and committed individual who has a genuine desire to support our aims.
How To Apply
To apply head to our Chairty Jobs Page and fill in our screening questions. Please make sure you have highlighted in your application how you meet the person specification for this position.