Upskill works with people affected by mental health challenges to achieve their vocational goals. As a service, we support clients to find pathways to training and volunteering opportunities needed to develop skills essential for future employment and wellbeing. As a service, we recognise the importance of development personally and professionally, particularly during recovery. 

We support clients to access volunteering, apprenticeships, work experience placements and find free accredited training opportunities. In some instances, we can provide partial funding for courses. 


UpSkill Standard Employment Scheme FAQs

  • Where is the UpSkill service based?
    The UpSkill service is based in Tower Hamlets. As a service however, we can support a limited number of clients based outside the borough.
  • Is there a cost for using any of the services?  
    The service is completely free.  
  • Does accessing the service impact benefit entitlements? 
    Accessing the UpSkill service does not impact benefit entitlements. 
  • Does it matter how long a client has been unemployed for?
    We can support a client regardless of how long they have been unemployed. 
  • Can the service support refugees and asylum seekers?
    The service can support clients regardless of their status. 

Our impact

Find our more about the impact Working Well has had on clients and stakeholders.

Employers offered training to support people with mental health in the workplace… 0


  • I realised I could do so much better with my life than endlessly jumping from one job to the other without doing what makes me happy. Today, I am so proud to say I have a clear sense of direction and now I am putting my wellbeing first before taking any decisions. WWTrust really pumped my confidence, and I wouldn’t have had the guts to make decisions which are right for me without their intervention.
    Client of Working Well
  • My last past five months was plagued with personal tragedies. Thankfully, with the support of Access, I am again on the path of self discovery on personal fronts, as well as my training. My confidence is returning to normalcy, and my DTP training is progressing steadily. I thank all the staff for all their assistance during turbulent periods.
    Client of Working Well
  • I had not worked for many years and my confidence was on the floor, I thought that no employer would ever consider taking me on. My first meeting with Upskill gave me a huge confidence boost and helped me to see that I had skills that an employer would want and that I just needed help getting job ready.
    Client of Working Well
  • I suffer from Bipolar Disorder and long term, ongoing anxiety. Before meeting Working Well I believed I was not ready for employment. However, with reassurances, I became able to consider two positions with the NHS and with his help I applied for them. He also gave me benefit advice by letting me know about permitted work and then sourced the right kind of positions for me. I am now looking forward to the jobs outcome.
    Client of Working Well
  • The Peer Support has been a great help. Thanks to the weekly discussions I’m able to unload my concerns and get the needed help where possible. For example, I have got help in getting direction to further my studies and even a little financial support.
    Client of Working Well
  • The care, support, representation provided by WWT at a crucial time helped me feel reassured and alleviated the pressure of stress I was experiencing…they really helped my employer to understand my needs.
    Client of Working Well
  • I have been speaking with… and she has told me how supportive you have been with her work difficulties, it’s clear having the support from yourself is really helping, in particular, to validate her experience of poor treatment.
    THPTS Clinician